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Every page

Every page BLAM8 serves, in one place.

173 pages in 7 sections. Public pages open for anyone; app pages need a sign-in; a customer's pages open from the link BLAM8 sent them. A page shown as a pattern is one per record, reached from the page beside it.

The public site

What a visitor, a search engine or an AI assistant can read before signing up.

Front door

Open to everyone

Compare

Open to everyone
  • BLAM8 vs the alternatives
    /compare the comparison hub
  • vs Mailchimp
    /vs/mailchimp Can Mailchimp reply to customer emails?
  • vs Zapier
    /vs/zapier Buy a worker, or build the plumbing?
  • vs Jobber
    /vs/jobber Who answers the email that starts the job?
  • vs ServiceM8
    /vs/servicem8 Who answers the email before it's a job card?
  • vs Tradify
    /vs/tradify Job software per user, or the email answered for the whole business?
  • vs Fyxer AI
    /vs/fyxer Your inbox tidied, or your business answered?
  • vs Podium
    /vs/podium The AI front desk, priced for a UK small business.
  • vs Moneypenny
    /vs/moneypenny They answer your phone. Who answers your email?
  • vs Calendly
    /vs/calendly A booking link, or a booked conversation?
  • vs HubSpot
    /vs/hubspot The CRM you fill in, or the CRM that fills itself?

Help centre

Open to everyone

Worked setups

Open to everyone

Getting in

Sign-in, invitations, the first-run onboarding and your plan.

Sign in & invitations

Open to everyone
  • Sign in
    /login Microsoft or Google, passwordless
  • Join a business
    /join/{token} a staff invitation link — says which business and who invited you opened from /app/people
  • Gmail invite code
    /oauth/invite/{code} the invite gate while Google verification completes opened from /login

Onboarding

Sign in required
  • Onboarding
    /onboarding resumes at your next incomplete step
  • Your business type
    /onboarding/industry the sector, honestly, so the diary and CRM fit
  • Connect a mailbox
    /onboarding/mailbox Microsoft 365 / Outlook or Gmail, by consent
  • The interview
    /onboarding/interview the AI asks what it needs to know to answer for you
  • Your voice
    /onboarding/voice learned from sent emails, on one click
  • Your knowledge
    /onboarding/knowledge prices, policies, FAQs — or start from your website
  • Your records
    /onboarding/data bring contacts and history across

Plan & billing

Sign in required
  • Plans & billing
    /billing/plans choose or change your plan; the Customer Portal lives here
  • Back from checkout
    /billing/success Stripe returns you here after subscribing
  • Checkout cancelled
    /billing/cancel Stripe returns you here if you back out; nothing charged

The app

Every page behind sign-in, in the order the menu reads.

Today & Inbox

Sign in required
  • Today
    /app/ the notification deck — what needs you, in order
  • Inbox
    /app/conversations every customer conversation, with the smart labels
  • One conversation
    /app/conversations/view the thread, the draft and the booking pin opened from /app/conversations
  • Review a draft
    /app/drafts/{log_id} approve, edit or hold one reply opened from /app/conversations
  • One message
    /app/inbox/{message_id} a single handled email opened from /app/conversations
  • Sent
    /app/sent what went out, by whom
  • Ignored
    /app/ignored what the agent set aside, and why
  • Agent log
    /app/agent-log everything the agent did, filterable
  • Concierge
    /app/concierge ask about your own business — inbox, diary, money, CRM
  • Requests & reports
    /app/requests what you have asked BLAM8 for, and support tickets
  • Channels
    /app/channels email, SMS and the other ways customers reach you

Diary

Sign in required
  • Diary
    /app/diary the capacity diary that can't double-book
  • One booking
    /app/diary/{booking_id:uuid} the job, its customer and its thread opened from /app/diary
  • Diary settings
    /app/diary/settings hours, notice, holds, capacity, courses, cancellations
  • Booking requirements
    /app/diary/intake what every booking must gather before it is held
  • Dependants
    /app/diary/dependants the named subjects that bookings are about

Money

Sign in required
  • Money
    /app/money quoted, accepted, owed, overdue, collected
  • Overdue
    /app/money/overdue the chase board — debt by age, who owes what
  • Collected
    /app/money/collected the collection story, month by month
  • Quotes
    /app/quotes every quote and where it stands
  • New quote
    /app/quotes/new standalone, or pre-filled from a booking
  • One quote
    /app/quotes/{quote_id} lines, deposit, acceptance opened from /app/quotes
  • Invoices
    /app/invoices issued, paid, overdue; the accountant's export
  • New invoice
    /app/invoices/new any tenant can bill anything
  • One invoice
    /app/invoices/{invoice_id} the record, the card payment, refunds opened from /app/invoices
  • Getting paid
    /app/invoices/settings deposits, balances, VAT, terms, bank details, Stripe
  • Card payments
    /app/payments balance, payouts, fees per payment, refunds — from your own Stripe

CRM

Sign in required
  • Contacts
    /app/crm everyone BLAM8 has met, newest activity first
  • Companies
    /app/crm/companies the businesses behind the contacts
  • One contact
    /app/crm/contacts/{contact_id} who they are, their deals, the whole timeline opened from /app/crm
  • Pipeline
    /app/crm/pipeline deals under your stages
  • Tasks
    /app/crm/tasks what is due, from promises and follow-ups
  • Sequences
    /app/crm/sequences follow-up sequences and who is enrolled
  • Reports
    /app/crm/reports pipeline, activity, won and lost
  • Fields
    /app/crm/fields what to track per contact, company and deal
  • CRM settings
    /app/crm/settings stages, quiet days, what staff can see

Settings, people & knowledge

Sign in required
  • Settings
    /app/settings auto-send, notifications, the installable app, everything else
  • Mailboxes
    /app/mailboxes every connected mailbox, by department
  • Add a mailbox
    /app/mailboxes/add the price, before the consent screen
  • One mailbox
    /app/mailboxes/{mailbox_id}/settings its labels, its role, its persona opened from /app/mailboxes
  • Knowledge
    /app/knowledge the prices, policies and rules the agent answers from
  • People
    /app/people everyone on this business, roles and invitations
  • One person
    /app/people/{user_id} their doors, abilities and calendar opened from /app/people
  • Someone who doesn't sign in
    /app/people/team/{person_id} what they do, how to reach them, give them a login opened from /app/people
  • View as
    /app/view-as the owner sees BLAM8 as one of their people — read-only
  • Modules
    /app/modules what is live for this business, what is next
  • Import
    /app/import bring records in from a spreadsheet or Xero
  • Usage
    /app/usage handled emails against your allowance; the top-up

Operating System modules

Founding-access add-ons for a sector. Each has its own home and its own daily surfaces.

Transport OS

Founding-access Operating System module
  • TMS cockpit
    /app/tms fleet and capacity, the transport desk's landing page
  • Transport board
    /app/board the day's loads across the fleet
  • Driver run
    /app/driver a driver's own run for the day
  • Pricing
    /app/tms/pricing the rate card the agent quotes from
  • Proof of delivery
    /app/tms/pod signatures, photos, exceptions
  • Tracking
    /app/tms/tracking the customer tracking links you have issued
  • Compliance
    /app/tms/compliance driver hours and vehicle checks
  • Fleet
    /app/fleet branches and vehicles — the capacity the agent sells
  • Fleet import
    /app/fleet/import vehicles in from a spreadsheet
  • Vehicle day manifest
    /app/fleet/vehicles/{vehicle_id}/day/{day} everything on one vehicle for one day opened from /app/fleet
  • Vehicle day route
    /app/fleet/vehicles/{vehicle_id}/day/{day}/route the same day on a map opened from /app/fleet

Field Service OS

Founding-access Operating System module
  • Engineer cockpit
    /app/fsm a rolling week of each engineer's load
  • Engineers
    /app/fsm/engineers who does what, and where
  • Job types
    /app/fsm/job-types what a job is, how long it takes
  • Pricing
    /app/fsm/pricing call-outs, labour, parts

Practice OS

Founding-access Operating System module
  • Practice today
    /app/practice today's appointments, recalls and notes
  • Recall
    /app/practice/recall appointments due a recall
  • One appointment
    /app/practice/appointments/{booking_id} service, practitioner, client, notes opened from /app/practice

Storefront OS

Founding-access Operating System module
  • Shop today
    /app/shop collections, reservations, low stock
  • Products
    /app/shop/products the catalogue, with low-stock filter
  • Stock in
    /app/shop/stock-in photograph a delivery, stock it in
  • Transactions
    /app/shop/transactions orders and reservations by status

Wholesale OS

Founding-access Operating System module
  • Wholesale home
    /app/wholesale standing orders due, credit risk, orders to plan
  • Orders
    /app/wholesale/orders every order and where it is
  • One order
    /app/wholesale/orders/{deal_id} lines, credit, delivery opened from /app/wholesale/orders
  • Credit
    /app/wholesale/credit every buyer with a limit, exposure against it
  • Plan
    /app/wholesale/plan the week's orders in day columns, with shortages
  • Standing orders
    /app/wholesale/standing the regulars, and when they next fire

Events OS

Founding-access Operating System module
  • Events
    /app/events this week's events as live rollup cards
  • One event
    /app/events/{event_id} the deal, the guest list, the dietaries opened from /app/events
  • Run of show
    /app/events/{event_id}/run-of-show the assembled sheet and its gaps opened from /app/events

Assets OS

Founding-access Operating System module
  • Assets board
    /app/assets today's handovers, units out and coming back
  • Units
    /app/assets/units every hireable asset with its rate card and deposit
  • Damage cases
    /app/assets/damage open, in review, resolved
  • One case
    /app/assets/damage/{case_id} the evidence bundle, side by side opened from /app/assets/damage

For your customers

Pages a customer opens from a link in an email BLAM8 sent. No sign-in; the link is the key.

Customer pages

Opened from a link BLAM8 sends your customer
  • Booking & questions portal
    /c/{slug} one per business — book, ask, look up a booking by reference opened from /for-customers
  • A quote
    /q/{quote_id} read it, accept it by typing a name opened from /app/quotes
  • An invoice
    /pay/{invoice_id} the invoice, Pay Now, bank details, pay several at once opened from /app/invoices
  • After paying
    /pay/{invoice_id}/done Stripe returns the customer here opened from /app/invoices
  • Delivery tracking
    /track/{token} where the load is, without an account opened from /app/tms/tracking
  • Condition capture
    /capture/{token} photograph a hired unit going out or coming back opened from /app/assets
  • A job sheet
    /j/{token} sent to someone on the job who doesn't sign in — map, call, On my way, Done opened from /app/people

Partners

The referral programme: the public explainer and the partner's own portal.

Partner portal

Partners — the same sign-in, matched to a partner record
  • Partner portal
    /partner your code, your referrals, your earnings, statements
  • Become a partner
    /partner/join sign in, sign the agreement, get your code
  • Partner terms
    /partner/terms the agreement the click-wrap accepts

Operator console

BLAM8's own back office. Links show only when you are signed in as a platform admin.

Admin

Platform admins only
  • Overview
    /admin every tenant, the funnel, where each one stalled
  • Admin sign-in
    /admin/login the console's own door
  • One tenant
    /admin/tenants/{tenant_id} their journey, visits, margin, modules
  • Seed this rig
    /admin/tenants/{tenant_id}/seed a world's owners fed into the pipeline, from the phone
  • Gmail invites
    /admin/invites mint, track and revoke invite codes
  • LLM calls
    /admin/llm every model call, grouped into exchanges
  • One call
    /admin/llm/{call_id} the envelope and, when kept, the prompt
  • Founding access
    /admin/os-access the OS vetting queue
  • Partners
    /admin/partners every partner and their ledger; payouts
  • Requests & reports
    /admin/requests every tenant's, newest first
  • Sources
    /admin/src which short produced which click and which signup
  • Voice CRM
    /admin/voice-crm prospects, next action first
  • New prospect
    /admin/voice-crm/new paste a link, record, review, approve
  • Add by hand
    /admin/voice-crm/add a partner or prospect with no call or link
  • One prospect
    /admin/voice-crm/{prospect_id} every field and the call history