UK small businesses that run on email and a diary. The strongest fits today: trades (plumbers, electricians, heating engineers), transport and haulage (hauliers, couriers, pallet work, depots), and appointment-led businesses — clinics, salons, physios, vets, tutors. Storefront, wholesale, hire/lettings and events businesses have their own OS modules too, deliberately early and shaped with founding users.
The common shape: enquiries arrive by email all day, each one needs a knowledgeable reply and often a booking, and the owner is doing that admin at 9pm. BLAM8 is for the business that wants that handled without ripping anything out — it is not an ERP, not a marketing platform, and not a workflow-integration toolkit.
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