BLAM8

Help centre

Straight answers, one per page.

The questions we actually get asked — each answered in full on its own page, no hype, including what BLAM8 deliberately doesn't do. Something missing? Ask the assistant in the corner, or email hello@blam8.com — the product answers its own inbox.

What is BLAM8?

BLAM8 turns a business email address into a knowledgeable AI agent. It reads every inbound customer email, drafts a reply in the business's own voice …

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Who is BLAM8 for?

UK small businesses that run on email and a diary. The strongest fits today: trades (plumbers, electricians, heating engineers), transport and haulage…

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How much does BLAM8 cost?

All prices are public, in GBP, billed monthly with no annual lock-in. Email is £39/month (1 mailbox, 300 emails/month — AI-drafted replies grounded in…

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What data and access does BLAM8 need?

Two things. First, revocable OAuth consent to the one mailbox you choose — read incoming mail, send the replies you approve — granted on Microsoft's o…

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What does BLAM8 integrate with?

Today: Microsoft 365 / Outlook and Gmail for email, Outlook and Google Calendar for bookings, Stripe for billing, and CSV/Excel import/export for your…

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Does a human approve what the AI sends?

By default, yes — every reply. BLAM8 is draft-only until you decide otherwise: drafts wait in an approval queue where you approve, tweak or skip in a …

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How does BLAM8's customer mood tracking work?

Every contact carries a live emotional temperature, read from their own words across the whole conversation — not a black-box score. The read spans th…

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What happens to my data?

It is used to run your service, and nothing else — never sold, never used to train AI models (BLAM8's AI providers don't train on API data either). Yo…

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How do I cancel or leave BLAM8?

Self-serve, from inside the app: billing runs on Stripe's customer portal, where you can upgrade, downgrade or cancel without talking to anyone. Plans…

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Does BLAM8 work with Outlook and Gmail?

Yes — both, connected in one click using secure OAuth consent rather than a password. Drafting starts on the very next email that arrives, and confirm…

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Can BLAM8 book appointments and jobs automatically?

Yes. When an email asks for a date, the agent checks live availability, places a hold that can never double-book — two requests in the same second can…

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Can BLAM8 send marketing campaigns or newsletters?

No. BLAM8 answers inbound email; it doesn't broadcast outbound campaigns to a list. If you want newsletters, promotional blasts and marketing journeys…

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Will the AI make things up to my customers?

Nobody selling AI can honestly promise "no hallucinations", so BLAM8 doesn't. What it builds instead is structural: replies are grounded in your own u…

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What is a BLAM8 OS module?

The core every business runs is Email plus Scheduling plus the self-filling CRM. An OS module switches on the rest of your industry's operation on the…

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