Are you a business or a customer?
BLAM8 answers your emails in your voice with your real prices, books your jobs into a live diary, and fills your CRM — and now your customers get their own portal to book and manage appointments, run by the same AI brain. Draft-only by default. Your data stored in the UK. Microsoft 365 / Outlook available now; Gmail by invite while verification completes.
Draft-only by default Data stored in the UK Microsoft 365 / Outlook now · Gmail by invite 14-day free trial — full product
Sign in with Microsoft or Google — open to everyone. Connecting a Gmail inbox is invite-only while our Google verification completes.
Can you do Tuesday?
Hi, any chance you could fit me in Tuesday morning? It's the annual service — same as last year.
Calendar
Tue 09:00 — Annual service
Synced to Outlook / Google · can't double-book
CRM
Contact ✓ Deal ✓ Follow-up ✓
Written from the thread · no typing
Thumbs-up sends it and confirms the booking · skip releases the hold · thumbs-down teaches it a standing rule —
New · Customer portal
Your own page at blam8.com/c/your-business — customers book, reschedule and ask questions. No phone tag.
New · Smart inbox labels
Every email auto-labelled — Needs Reply, Draft Ready, Quote Sent — with no rules to set up.
New · Installable app
Install BLAM8 on your phone or desktop from the browser — push notification when a draft is ready.
New · Concierge actions
Ask the assistant to draft a reply, move a booking or chase a quote — it proposes, you confirm.
The loop
No copying into a diary. No typing into a spreadsheet. BLAM8 does it while you work.
"Can you fit me in Tuesday morning?"
In your voice, quoting your real prices, availability and policy.
So the diary can't be double-booked — for timed slots, whole days or multi-day jobs.
Outlook or Google, confirmed in the same thread.
Contact, company, deal, promise and follow-up, pulled straight from the email.
You approve before anything sends. Always draft-first, by default.
How it stays you
Your prices, policies, FAQs and knowledge base — replies quote your real numbers, never guesswork.
Replies in your voice — not a generic assistant voice. Don't like a line? Thumbs-down it once and it becomes a standing rule.
Nothing sends until you hit approve. Every reply waits in the queue for your yes.
Move to auto-send per mailbox, once the queue has earned your trust — and switch it back any time.
Setup is configuration, not code — connect your mailbox, teach it your business, approve from the queue. Step by step, including what BLAM8 needs access to: how onboarding works.
Why it doesn't guess
Most AI tools are a chatbot bolted onto an inbox: fluent, confident, and perfectly capable of promising a Tuesday you don't have. BLAM8 is built the other way round — before anything is quoted, booked, moved or sent, it's checked against the live state of your business, not the AI's impression of it.
Replies quote the prices and policies you uploaded. When the answer isn't in your knowledge, it says so and flags the gap for you to fill — it doesn't invent one.
A held slot is a real record in the database, checked against your actual capacity, hours and travel buffers. However confident the email sounds, a slot that's taken is taken.
Ask to move a job and the diary is re-checked first. If the new slot doesn't fit, BLAM8 says no — and offers times that genuinely do.
Ask the built-in Concierge to reschedule a booking or chase a quote and it shows you exactly what will happen before anything does. You confirm, it executes, and every step lands in the audit log.
No one selling AI can honestly promise zero mistakes — so we wrote down how the safety actually works instead: will the AI make things up? and the full capabilities list.
Rob Smith — Fairfield Property Care
rob@fairfieldcare.co.uk
Deal
Filed from this threadQuarterly maintenance contract
Negotiating · est. £1,200/quarter
Promises — tracked from the mail
You owe them: updated quote — "by Friday"
They owe you: access details for the site
Gone quiet for two weeks? It flags the cold lead and drafts the check-in for you — one click to send.
The CRM that fills itself
Included on Pro — and pre-filling quietly from your first email on every account, so it opens already populated when you upgrade. No setup, no import, no data entry — ever.
Safety & control
Draft-only is the default for a reason. Your mail, bookings and customer records live in one UK-hosted database, isolated per company and yours to export any time. Access is OAuth (never a password), and nothing sends without sign-off unless you enable auto-send.
What we store, where it's hosted, and who we share it with is all public — before you sign up — on the security & data handling page and in our Privacy Policy & sub-processor list.
Draft-only by default
Nothing sends unless auto-send is enabled — and that's your switch, per mailbox.
OAuth sign-in, never passwords
Connect Outlook or Gmail with secure consent — revocable any time, from your side.
UK data residency, built around UK GDPR
Your database is hosted in the UK; the app runs in the EU (Frankfurt). Every sub-processor is listed in our Privacy Policy.
Isolated per company
Row-level security keeps every customer's mail, rules and data strictly separate.
Your data, exportable
CSV/Excel import and export — your records are yours to take with you. No lock-in.
Pricing
Free trial: the full product — every Pro feature — for 14 days or 100 handled emails, whichever comes first. No card to start. Cancel anytime.
Replies & booking, for one-person businesses
1 mailbox · 300 emails/month
No card to start
The full loop — replies, booking and the self-filling CRM
1 mailbox · 750 emails/month
No card to start
Starter covers replies and booking. Pro completes the loop with the self-filling CRM — plus volume, mailboxes and support. And the CRM pre-fills quietly on every account, so it opens already populated the day you upgrade.
Works with Microsoft 365 / Outlook today; Gmail by invite while verification completes.
Need something bigger? Talk to us.
FAQ
The AI front desk for service businesses. On your side, it answers customer emails in your voice, books jobs into your diary, and fills your CRM automatically — reading every inbound email, drafting the reply from your real prices and policies, and holding the slot so your diary can't double-book. On your customers' side, you get a public portal page where they book, check and reschedule appointments and ask questions, answered by the same AI.
Yes — every BLAM8 business gets a customer portal at blam8.com/c/your-business. Customers book by conversation: the AI asks what they need, checks your real diary, takes their details and holds the slot. They can also check or reschedule an existing booking with the reference code from any BLAM8 email, and ask about your services. No customer login, no separate booking tool.
BLAM8 installs as an app on your phone, desktop or tablet straight from the browser (Chrome, Edge or Safari) — no app store. Once installed it opens in its own window and sends push notifications when a draft is ready for your approval or a customer books through your portal.
No. It's draft-only by default — you approve every reply before it sends. Auto-send is optional, per mailbox, and only when you choose.
Microsoft 365 / Outlook is open to everyone now. Gmail works the same way, and signing in is open to everyone — but connecting a Gmail inbox is invite-only while our Google verification completes. Connect a Microsoft mailbox in the meantime, or request an invite from the connect step.
Yes — Outlook and Google Calendar, with holds that can't double-book. It handles timed slots, whole days and multi-day jobs, and confirms the booking in the same email thread.
Yes — you upload your knowledge base and it replies using your prices, policies and FAQs. It says what it doesn't know instead of inventing.
UK data residency — your database is hosted in the UK, the app runs in the EU (Frankfurt), and data handling is built around UK GDPR. Every company is isolated with row-level security, and the full sub-processor list is public before you sign up.
From £39/month — see pricing. Starter covers replies and booking; Pro adds the self-filling CRM. The free trial opens the full Pro product for 14 days or 100 handled emails, whichever comes first — no card to start.
No contract — plans are monthly and you can cancel anytime, self-serve from inside the app.
Let BLAM8 answer, book and log every customer email — while you get on with the job.
Sign-in is open to everyone · Connecting a Gmail inbox is invite-only while our Google verification completes
BLAM8 assistant
Ask about plans, modules or setup