Does BLAM8 answer phone calls?

No. BLAM8 answers your email and runs your diary: it replies to customers in your voice, gathers the booking details and books the job. It doesn't pick up the phone, and it doesn't take calls for you.

The Concierge, on Pro + Concierge (£249/month), can be spoken to, but her voice is for you, the owner, not your callers: hold the person icon and ask what's on tomorrow or who owes you money. SMS and missed-call text-back are built and being tested; they switch on when testing is done. If you need your phone answered today, an answering service does that job, and BLAM8 runs happily alongside one.