BLAM8

For plumbing · electrical · HVAC · every callout trade

From "my boiler's out" to a booked engineer — before you're off the ladder.

You're on the tools all day; the enquiries pile up all evening. BLAM8 turns your business email address into a knowledgeable agent: it answers every enquiry in your voice, quotes off your rate card, triages the emergencies, and books the right engineer into the diary — with you approving every reply until you trust it on its own.

A Tuesday with BLAM8 on the inbox

07:42

"No hot water since last night"

Read as an emergency and flagged ahead of the queue. The reply — drafted in your voice — asks the two questions you'd ask, and the details land in a pinned card on the thread.

07:44

Matched, quoted, held

A gas-qualified engineer with a free morning slot is found, the callout priced off your rate card, and the slot held so nobody can double-book it while the customer decides.

07:51

You approve from your phone

One tap: the reply is sent, the job is on the board and in the engineer's calendar. When it's done, the invoice goes out as a PDF from the same system — and the annual service chases its own next booking.

What the Field Service module runs

Skill-matched scheduling

Engineers with skills and working hours; jobs matched to the right person with a genuinely free slot — never two jobs on one engineer.

Emergency triage

Urgency read straight from the enquiry — emergencies flagged and prioritised, routine work queued behind them.

Instant quotes

Priced off your own rate card — callout fees, hourly rates, job types you define. Quoted in the reply, not three days later.

Job board

Every job from enquiry to done, per engineer, live off the same diary the agent books into.

Invoicing

Finished work becomes an invoice — edit the lines, email the PDF, mark it paid. Same platform, no re-keying.

Recurring service reminders

Annual boiler services and maintenance visits chase their own next booking — repeat revenue on autopilot.

Start at £39. Grow when it's earned it.

  • £39/mo — the email agent. Every enquiry answered in your voice; booking details gathered into a pinned card so the diary entry is a copy-paste. 14-day pilot, no card.
  • £99/mo — add Scheduling. The agent books jobs itself against your live diary — holds that can't double-book, synced to Outlook or Google Calendar.
  • £299/mo — Core + Field Service. Engineers, triage, rate-card quotes, job board, invoicing, service reminders. The whole callout operation on one agent.

Founding partners · honest small print

The module is live and working, but it's early — and the first trades companies on it are founding partners, not just customers. Show us how you actually schedule engineers, price callouts and run jobs, and we shape the module around it: direct input on the roadmap, a direct line to the team, and founding terms that stay with you.

Frequently asked questions

Is there booking software for plumbers and electricians that answers the emails too?+

Yes — that's exactly the gap BLAM8 fills. Most trade booking tools give you a calendar and a booking link; the emails still land on you. BLAM8 starts at the inbox: it reads each enquiry, replies in your voice from your own prices and policies, triages emergency vs routine, matches the job to the right engineer, quotes it off your rate card, and books it the moment you approve.

How does it handle emergency callouts?+

Urgency is read from the email itself — an emergency is flagged and triaged ahead of routine work, so nothing critical waits behind quote requests.

What does it cost for a small trades business?+

From £39/month for the email agent, £99/month with Scheduling, or £299/month for Core + Field Service. Every account starts with a free 14-day pilot — no card needed for the Email tier.

Is the Field Service module finished?+

It's live and sellable — engineers, triage, quotes, the job board, invoicing and service reminders all work today — but it's early, on purpose: the first trades companies on it are founding partners who shape how it fits real callout work, on founding terms that stay with you.

Your inbox, answering itself by tomorrow.

Connect the mailbox, set your voice and rates, and watch it draft on your real enquiries. Free 14-day pilot, no card.