What is BLAM8?

BLAM8 turns a business email address into a knowledgeable AI agent. It reads every inbound customer email, drafts a reply in the business's own voice grounded in the business's own knowledge — real prices, real policies — gathers the booking details, and, with Scheduling on, books the job into a live diary that can never double-book. A CRM fills itself in from the mail flow as a side effect: contacts, companies, deals, promises, and each customer's mood.

It runs on the mailbox and calendar the business already has (Microsoft 365 / Outlook or Gmail) — no migration, no new inbox — and it is draft-only by default: a human approves every reply until the business chooses to switch on auto-send, per mailbox. Replies and booking are included from £39 a month; the self-filling CRM unlocks on Pro (£99/month) — and it pre-fills quietly on every account, so it opens already populated the day you upgrade. Pro + Concierge (£249/month) adds the Concierge, an assistant that knows your business and acts once you confirm.